Our Little Carebook

How can we help?

Our Little Carebook support is provided by Salas Software LLC.

For help with the app, email support@salassoftware.com.

Using the separate Offline app? It has no cloud account or automatic caregiver sync. See Our Little Carebook Offline and its privacy and local-data deletion details. Read the Offline FAQ or backup and migration guide. For support, tell us which edition you use.

Platform availability

Online is in review for Android and iPhone and is not yet publicly available. Production subscriptions remain off pending launch. Screenshots are Android examples. The privacy policy covers both platforms. The separate Offline edition is available on Android; its iPhone version is not yet available.

Private watch testing

Wear OS logging is optional and requires the paired Android phone app to be running and connected. If the watch cannot confirm a save, check the phone history before trying again; avoid creating a duplicate. Apple Watch is not supported.

Connection interruptions during private testing

Keep a logging form open until saving is confirmed. If you leave it or reopen the app, check Activity before logging the same event again. A locally visible entry may still be waiting to synchronize.

Avoid editing the same entry on two devices at once while offline. The current private build can replace a newer change with a delayed edit; an owner’s stale edit can also bring back a deleted entry. Contact support if this happens. Timer conflict protection is separate from ordinary entry editing.

Subscription questions

Billing is not enabled in current private builds. The planned family plan is $4.99 per month or $49.99 per year in the U.S., with a 14-day trial for eligible purchases. When subscriptions launch, use Restore purchases if access is missing rather than buying again. Cancel renewal in the purchasing store. Deleting an app account and canceling store renewal are separate actions.

Help us understand the problem

• Tell us what you expected and what happened.
• Include your app version and phone model if you can.
• If you send a screenshot, hide names, child photos, invitation codes, and health details that are not needed.

Never send your password, verification codes, or password-reset links. Support will not ask for them.

Account or data deletion

Visit account deletion for in-app steps and a way to request assistance without opening the app.

Medical questions

Our Little Carebook records care information. For medical advice, contact a qualified healthcare professional.