Salas Software

RinseReport support

By Salas Software LLC. Contact support@salassoftware.com.

Protect your workspace

In Settings, choose Save complete backup to Files and keep the ZIP outside the app. To recover it, choose Inspect & restore a backup. Restore replaces the current workspace after validation and saves a recovery backup.

Backup status

Creating an archive inside the app is separate from saving a copy through Files. A canceled picker or opening a share sheet does not confirm a saved external copy. The Files timestamp confirms the selected provider completed its copy; it does not verify later retention or cloud synchronization. A restored archive may predate its own completed Files save, so save a fresh external backup after restoring.

Photos and reports

Supported imports: JPEG, PNG and WebP. Choose Before and After photos in the same area to pair them. Create a PDF from Reports or export a comparison image. Review the result before sharing. Opening a share sheet does not confirm delivery.

Offline use

No account is required. Jobs, capture, reports and backups work locally. A chosen cloud or messaging destination may need Internet access. Hosted links, crew sync and CRM connections are not included.

Need help?

Include your app version, Android version and the steps that failed. Avoid sending customer photos, complete backups or private information unless necessary.

Purchase and availability

RinseReport is preparing for its Android launch in the United States. The planned price is $9.99 for one paid download with all current offline features. There is no app subscription. For purchases made through Google Play, refunds follow Google Play refund policies and applicable law.

Read the Terms of Service.