AllKept support

AllKept keeps home maintenance records on your phone. Contact support@salassoftware.com for help. Include your app version, phone model and what happened. Do not send passwords or payment details.

Five items free. One purchase for more.

An active equipment record or standalone maintenance task counts as one item. Tasks linked to equipment and archived equipment do not add to the count. Unlimited removes the maintained-item limit with a one-time purchase. There are no ads or subscriptions. The app displays your store's current price before checkout.

Restore Unlimited

Use the same Apple or Google account that made the purchase. Connect to the internet, open the Unlimited screen and select Restore purchases. Existing verified access works offline. Apple and Google purchases are separate; a purchase does not transfer between stores. Portable backups restore records, not purchase ownership.

Back up before uninstalling or changing phones

Open Settings and export a backup. Save it outside the app and make sure you can find it. On the destination device, use Settings to restore that backup. Restoring replaces current records; AllKept keeps a recovery copy on that device before replacement. There is no AllKept cloud sync or server copy for us to recover. Do not uninstall as a troubleshooting step before saving a backup.

Photos and documents

Attach files to equipment or completed maintenance records. Each file can be up to 10 MB; total attachment storage is limited to 50 MB. Unlimited refers to maintained items, not attachment storage. Remove attachments you no longer need to free space. Backups include your attachments.

Reminders

Enable reminders in AllKept Settings and allow notifications when asked. Check your phone's notification and Focus or Do Not Disturb settings if alerts are missing. Reminders are local, and delivery depends on your device settings; use your own checks for urgent maintenance.

What works offline?

Your records, history, attachments and already verified Unlimited access work offline. A store connection is needed to buy Unlimited or recover a purchase on a new device. Some file destinations may need a connection.

Privacy

No AllKept account is required. Read the AllKept privacy policy for details about local records, backups, purchases and support.